
Health Horror Stories
"These stories of health abuse are not independently verified by the editors of this website. However, all of the women have agreed to a HIPPA release to any qualified attorney willing to take their case, or to an investigative reporter from the media."
EVERYTHING is Broken in Perryville
Nothing works…not even one.
FOOD: Aramark was supposed to be the first thing that really changed for the good in the last 16 years, but alas, that too broke after only 3 weeks. While the Aramark supervisors were here, the prison food made a tremendous improvement and inmates actually had good nutrition. Three weeks later, the Aramark crew flew back east again, and left the food in the hands of the Trinity “retreads”. Same bad habits, different colored shirt. Inmate kitchen workers claim they’ve observed old Trinity workers eating the Aramark food themselves, and taking it home, i.e. chicken breasts, cheese.
Inmate eyewitnesses allege the Aramark recipe/measurement manual is not followed anymore, and menus are whatever the workers slap together. Gravy, syrup and cheese sauce are all ” watered down”. Potato menu items listed as: Hash browns, Lyonnaise, Cajun, and French fries, are ALL the same dehydrated, sliced small frisbee’s. Every meal, no matter what name they call them, the potatoes are undercooked, white, cardboard circles, with no seasonings at all…and served cold. “State Issue” measuring spoons only half filled. (As reported in separate article, the men served out of the same kitchen are given full state issue, temped properly, and adhering to the menu.)
We have 2 printed menus from Aramark, one for Medium/Max custody (Lumley, Cruz) and one labeled Minimum custody (San Carlos). They are identical except Lumley/Cruz, on their Tuesday sack lunch, has 2 additional items….string cheese and saltine crackers! We’ve always been told it was a privilege to be minimum custody, but Med/Max gets more food. Trinity, at least had “restaurant” meals you could buy for a small mortgage each Saturday. It was something to look forward to in the inmate’s pitiful lives. Aramark promised the same thing….but now say it will be about a YEAR until it’s implemented!
We’d like to congratulate the salesman that talked Director Thornell into Aramark.
The other side of the food coin is the commissary store. Keefe/Trinity merged into one company, but in Perryville, Trinity had the kitchen contract and Keefe had the store. Aramark may have recently acquired the kitchen, but the same corporation kept the contract on the store. Inmates have grieved the constant price increases that have far outpaced inflation at the commissary.
Prisoners have had the same 10¢ starting wage since 1973, with the legislature denying any raises. That bag of chicken meat that used to cost .48 cents now costs $3.77. Keefe has not kept essentials in stock, like a comb or brush, it has not been “available” for over a year. No mayo in four months….forget making a simple tuna sandwich. Eating, in the Arizona prison system sucks!
WATER: Government water agencies and news outlets, have kept the public apprised of the toxic contamination seeping into the ground water from Luke Air Force base over the years. Perryville knew about it. Why do you think they advised all their staff NOT to drink the tap water at the prison? Visitors to Perryville were greeted with signs, “Do not drink the water.” But then the visitors predictably asked the prison, “If the water is not good enough for me or your staff, why are you making my daughter drink it?”
California prisons give their residents free bottled water. Arizona makes them buy it at the commissary for $1.37 a piece. Perryville gals have a less expensive workaround. The 7lb bagged ice they can buy on the store for $2.05, is made out of purified water. They melt the ice, and fill their empty soda bottles with pure water for pennies on the dollar. It beats drinking carcinogens your entire sentence.
COMPUTERS: Are run by Securus, and it is broken. The Medical app has had nonstop problems since its inception. Recently, when an inmate pulls the pharmacy tab for a refill on her prescription, instead of going to the pharmacy department, the request goes to Medical and she’s put on Nurses line! Carlos has 1300 people and most take some kind of medication. In that tiny medical lobby, no bigger than a phone booth, now crams half the population waiting for a simple refill. It’s madness.
The Communication app on the tablet rarely communicates anything. Emails to staff go unanswered. They tried doing grievances on it, but Securus can’t seem to set it up correctly. Inmates stopped using it because it doesn’t work! COIII’s tear their hair out trying to get their inmate client load released on time due to “computer errors”.
The tablets themselves are made in China (there’s a clue) and they break all the time. A year ago new inmates received a tablet right away. Now, due to a labor problem in China (?) inmates wait a month. For current residents whose tablet dies, they are put on a waiting list that might take 2 months.
HEALTH (Naphcare): The perpetually broken, for-profit, No Care Naphcare, has been written about extensively. Space for this article does not allow for a reiteration of hundreds of those horror stories. Instead, we will offer the latest update on the cost savings measures taken by this company to insure greater profits for its stockholders, which put the inmate’s lives in critical danger. Reportedly, cancer patients are not being taken to their Oncologists, treatments are not started on time, follow-up appointments are not scheduled, and outright refusals of pain relief are alleged.
There are only THREE schedulers employed at Perryville…… for the whole population!! How can they possibly get outside appointments for mammograms, MRI’s, pre surgery scans of all types, specialists for eyes, ENT, orthopedic, GYN, Endocrinologist, and all others in a timely manner?
They are short-staffed transport guards….how do the patients even get to these appointments? This is how these major healthcare insurance companies make money….they delay, delay, treatment until the patient is so acute she needs emergency care. So, many develop diseases that are easily curable in the early stages, but become a death sentence because of deliberate indifference.
INFRASTRUCTURE: Beyond broken. Media has shed a light on some of the crooked and downright ILLEGAL misappropriation of funds dealing with maintenance. The most recent exposé was by Channel 12 regarding the money spent on air conditioning units, that never made it to cool the inmates. Some units were installed for the comfort of the staff, some cannibalized for parts, most never accounted for, but that money went into someone’s pocket.
Structures on 2 man cell units left to rot, until the stairway on Pedro collapsed. Santa Maria and Pedro not able to pass code inspections and shut down. This led to the severe overcrowding seen on the Units left that are functional. Will Pie/Rosa and Carlos fall down like the 2 man cell units?
Reports indicate a recent uptick in GAS LEAK calls to the Fire Department, and inmates told to evacuate their bays because of gas smells. Residents complain in Town Hall meetings about mold in the showers, backed-up sewage odor permeating the bays, and washer/dryers that cease to work.
A casual inspection of the buildings show deteriorating foundations. Where does that maintenance money go?
Conclusion: As long as the American style of criminal justice reigns supreme, Perryville prison, will continue to be broken. Unfortunately, the women inside the prison will be irrevocably broken too. A casualty of a red state that puts the Almighty Buck ahead of any meaningful rehabilitation, or healing from substance abuse. Arizona does not care about its most vulnerable citizens, it only cares about making money for the vast penal industrial complex. Multi-billion dollar companies exist off the pain and suffering of others. They make huge profits from incarcerating the mentally ill and homeless. Governor Hobbs and Director Thornell fell right in line. They are a vast disappointment.

Carlos Medical Disasters
1) Woman has surgery on her elbows. She goes to Carlos nurses line for wound care. The so-called “nurse” told that patient, “I don’t see anything here from the surgeon for wound care, so I’m not touching you, giving you gauze, ointment, or anything else.” That elderly lady went back to her bay and cried her eyes out. Fellow inmates to the rescue! Her friends gathered gauze, bandages, antibiotic ointment, and cleaned her bloody wounds themselves. The surgeon did prescribe antibiotics, but No-Care Naphcare is famous for not giving post surgery antibiotics, so of course she developed an infection. Two weeks later when the surgeon saw her he was “appalled” that his patient had not received basic care. As of this writing, she is still infected, and has oozing sores.
2) 65 year old slips and falls in the kitchen, and both male officers refuse to call an ICS even though she can’t move and is holding her knee in pain. Three inmates pick her up and carry her back to Bravo bay. Her knee is now the size of a basketball. Reluctantly, the bay officer takes the lady to medical. Carlos medical doesn’t give her a wheelchair, ice, food lay-in tray, or pain pills. They tell her she’ll go in for X-rays in “a few days”. Five days later the swelling has not gone down, she can’t put weight on that leg, so they magnanimously give her crutches to hobble on. EIGHT DAYS from her fall the 65 year old goes to X-Ray and a horrified technician calls Carlos with the result….the elderly lady BROKE HER KNEECAP IN HALF! This news finally gets her to a hospital for much delayed surgery.
What fiends work there????

2024 Outstanding Nurse awards…..and the winner(s) are!
This year the votes were tied for best RN of 2024:
Nurse HORNER of Santa Cruz!
Nurse ANDERSON of San Carlos!
Congratulations to both Mrs. Horner and Mr. Anderson for the professional, life-saving, care you provide to the ladies of Perryville!
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Inmate Sucked into MRI Machine!
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(Whew. I just finished a 2-hour interview with this new mom....and I'm exhausted. I'm forwarding this to the media, Judge Silver, Director Thornell, and Governor Hobbs.). Ms. Thomas in her own words. "I've never been in prison before, I've never been in trouble...
Grievances And Complaints About Physical Therapy With Chains On
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Two Guards Go Out Via Ambulance On 7-19-23 From Cruz
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WOMAN WITH ONE LUNG MADE TO BREATHE 2nd HAND SMOKE FOR TWO YEARS!!!!!
The DOC and San Carlos administration has come to an all-time low. This sweet, shy, lady who lost a lung in a traffic accident, has been condemned to breathe toxic fumes from the smoking bathroom. Her cube is only a few feet from A bays designated smoking bathroom. (A...
Chronic Punishment: AZDOC’s Deplorable Health Care For Elderly And Infirm
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Patient Finds Erroneous Information In Her Medical File
We get many reports of people in Perryville that find wrong records in their files. This particular patient was undergoing an endoscopy when the doctor asked about her liver transplant. "Liver transplant?!" she exclaimed. She had never even come close to having one....
I was in prison for 17years and have seen so many people die in front of me It’s traumatic and I have PTSD from it. Medical never helped me for my heart problems, never took tests, just told me I have congested heart failure and didn’t do anything for me. I saw it every day. They never helped us, made us always feel like we were lying and would send us away. Making people work in the kitchen who have scoliosis, heart problems, people who have AIDS and Hep C as well as other STDs. There’s rat poop on our kitchen food, birds all over our trays that we eat off of making us all even sicker, black mold everywhere. We can’t breathe in our cells due to all the mold and crud in our walls, vents, and coolers. They are trying to kill us – they don’t care and the money they get for us does not go to us. There is so much more.
I’ve been sexually attacked by the CO police officers twice. I have my whole life to account for in there and I’m surprised I made it out after 17years. They have medium inmates on max yards getting assaulted and they don’t care. They say it is due to no room. They also send you to max yard as punishment without ever getting tickets. It’s all retaliation. They will ruin your life if you don’t do what they want. They make up lies, yep the sergeants, if you refuse to work because you don’t feel good. I heard a Sergeant say “Oh you’re going to hurt yourself” then cuff her up and put her in isolation when the girl never said it. I’ve seen it all, believe that.
Hi Cynthia! I’m not sure if you’ll see this but I am so sorry for what you went through. Thank you for sharing a glimpse of your story. I would love to ask you questions as I am exploring ideas for my doctoral capstone and am interested in issues in the AZ Women’s Prison. Is there any way we could talk further?
That was my friend 😭 she was cool ag and funny. I feel bad I had to leave San Carlos for Cruz. But fck their medical center, the whole prison is fucked up and corrupted. I’ve been out for 8 months now and I still remember everything like yesterday especially with health care. Like can the prison do an upgrade and fix their shit or will more ppl have to die like my friend here? It’s fucked up because I knew she was having a hard time in the beginning getting her shots. We both came from the same county. She wasn’t even a criminal like person. She was fun, bright and very smart, like she could’ve went to college. She had alot planned for herself…damn I love Jowell thank for the laughs and being a loyal friend. Rest in Paradise
Yeah, she was a very cool person to know. She would hug you when she saw you with a big smile. She was always cool to everyone, no hate or anger in her heart but she probably did towards ADOC health employees
I was incarcerated for 9 years and just released March 2024. In 2019, my stomach swelled up and I looked 9 months pregnant. They told me I had impacted stool and had me drink a laxative. The pain got worse, I couldn’t breath or walk and this went on for 2 months. My family contacted the ACLU and prison and finally in February 2020 I was sent to the hospital and diagnosed with Stage 3 Ovarian cancer. I was in the hospital for 10 days and started chemo. I went back to the prison and was expecting chemo every 3 weeks. It took over a 3 weeks for me to get scheduled for my next chemo. In May, I had just came back from chemo and was told I was packing up and being sent to San Carlos. I had to load and unload all of my belongings after a day of chemo and was being transferred to a yard with 1300 women. I then had surgery to remove the cancer in July and once released from the hospital was sent to Maria and put in a cell, by myself with no A/C. I had to move everything by myself and carry a chair out to take a shower. I had an incision from belly button to my pubic bone. Finally after 2 weeks, I was sent back to Carlos. I was told later that I had peritoneal cancer and not ovarian, after I had had a complete hysterectomy. I never had a follow up PET scan to make sure the cancer was gone. In March of 2023, I started seeing a new oncologist, Dr. Benjamin and he finally ordered a PET scan and saw that I had cancer again in the same area of my stomach. I had surgery again in May and started six rounds of chemo. Between the medical Dr’s John and Johnson my medical treatment at the prison was horrible. They didn’t give me anything but Tylenol and Excedrin for the pain and I had to fight to get an extra mattress and extra milk for protein shakes. If I didn’t have my family to support me and stand up for me I would have died. I applied for clemency 2 times and because I wasn’t dying in 3 months, I was refused. Something needs to change with the health system and prison.