(Mary’s story…Ed.)

“The bone spurs in my neck punctured my spinal cord, and the MRI shows the spinal fluid leaking out into my body. The first Provider I saw, Jose Sims, told me ” there’s nothing they can do”. He was an arrogant ass. I next saw Provider Shields who immediately tried to locate a neurosurgeon because she said, “If we don’t stop the leak you’ll be paralyzed within 6 months.”

Unfortunately for me, the only neurosurgeon under contract with Naphcare had never been paid for previous surgeries…. Naphcare stiffed them! Naturally, the neurosurgeon will not work on an inmate again. Where does that leave me? They say they’re “searching” for another surgeon.

In the meantime, my family did some digging and found out Naphcare has been billing my private healthcare agency ever since I’ve been here. Naphcare hasn’t paid anything for my care…I have! My health insurance runs out in August. Why isn’t Naphcare moving heaven and earth to find a neurosurgeon before my insurance runs out?”