We’ve had terrible stories of how bad the Naphcare rollout has been, we don’t know where to start. Reportedly, the app on the inmates’ tablets does not work well. An officer said the Naphcare computer does not talk to the DOC computer, which causes major headaches for Off-Site Doctor appointments. Every appointment has to be done by phone, which strains the understaffing even more. Appointments are allegedly getting “lost” in the system. (what system?).
ACLU sources have confided they are ready to warn Judge Silver about the ongoing violations and ask for receivership to start NOW.